CUSTOMS & TAXES

CUSTOMS AND IMPORT DUTIES ARE CHARGED ONCE THE PARCEL REACHES ITS DESTINATION COUNTRY. THESE CHARGES MUST BE PAID BY THE RECIPIENT OF THE PARCEL.

UNFORTUNATELY, WE HAVE NO CONTROL OVER THESE CHARGES, AND CANNOT TELL YOU WHAT THE COST MIGHT BE, AS CUSTOMS POLICIES AND IMPORT DUTIES VARY WIDELY FROM COUNTRY TO COUNTRY. IT MIGHT BE A GOOD IDEA TO CONTACT YOUR LOCAL CUSTOMS OFFICE FOR CURRENT CHARGES BEFORE YOU ORDER, SO YOU ARE NOT SURPRISED BY CHARGES YOU WERE NOT EXPECTING.

THE CUSTOMER MUST TAKE FULL LIABILITY FOR ANY PARCELS RETURNED TO US DUE TO UNPAID CUSTOMS CHARGES.

Elevated Mindz will ensure to credit you in the same manner as your original payment within 7 days of receiving the returned item.

Send your returns to:

Flat 401 Jigger mast house

Mast Quay
SE18 5NH